Unable to run Chessbase DeepHiarcs on XP and Vista

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RadioSmall
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Posts: 273
Joined: Fri Jul 02, 2010 7:12 pm

Unable to run Chessbase DeepHiarcs on XP and Vista

Post by RadioSmall »

I am wondering if anybody can help me.I havebeen using chess base products for more than 10 years now , and I have never seen a problem like this.First I always get "Hiarcs13.2 not activated" message on XP .And I have through all the Code entering and activation process ( just got my CD from chess base today).But also I get the same message on Vista but although Deep Hiarcs 13.2 loads this time against what the message says , it always plays instantly even at 40 moves in 2 hours time control !!
The infinite analysis also freezes at 13 plys also no matter how long the position is analyzed.What in the world is going on?? I paid 88 Euro (including shipping) for this!!
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Harvey Williamson
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Re: Unable to run Chessbase DeepHiarcs on XP and Vista

Post by Harvey Williamson »

RadioSmall wrote:I am wondering if anybody can help me.I havebeen using chess base products for more than 10 years now , and I have never seen a problem like this.First I always get "Hiarcs13.2 not activated" message on XP .And I have through all the Code entering and activation process ( just got my CD from chess base today).But also I get the same message on Vista but although Deep Hiarcs 13.2 loads this time against what the message says , it always plays instantly even at 40 moves in 2 hours time control !!
The infinite analysis also freezes at 13 plys also no matter how long the position is analyzed.What in the world is going on?? I paid 88 Euro (including shipping) for this!!
You will have to contact Chessbase emal info @ chessbase.com
RadioSmall
Member
Posts: 273
Joined: Fri Jul 02, 2010 7:12 pm

Re: Unable to run Chessbase DeepHiarcs on XP and Vista

Post by RadioSmall »

Harvey Williamson wrote:
RadioSmall wrote:I am wondering if anybody can help me.I havebeen using chess base products for more than 10 years now , and I have never seen a problem like this.First I always get "Hiarcs13.2 not activated" message on XP .And I have through all the Code entering and activation process ( just got my CD from chess base today).But also I get the same message on Vista but although Deep Hiarcs 13.2 loads this time against what the message says , it always plays instantly even at 40 moves in 2 hours time control !!
The infinite analysis also freezes at 13 plys also no matter how long the position is analyzed.What in the world is going on?? I paid 88 Euro (including shipping) for this!!
You will have to contact Chessbase emal info @ chessbase.com
I have solved the problem by continously reinstalling the program .Now everything works .Very Strange indeed.This new activate feature is not pretty at all............
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